Demand for fresh, ready-to-cook fruit, vegetable and salad mixes is constantly rising, so that with 10 to 15% per year this “fresh-cut“ food product group is achieving strong growth. They are usually produced by special machines which wash, peel, cut, sterilize etc. raw products and finally pack them. These machines feature highly modern control units and – for flexible set-up for certain work processes or product batches – are capable of parametrization. This requires the operator to have a certain degree of technical education, which by small companies cannot always be guaranteed. This fact has caused machine manufacturers such as German Kronen GmbH to equip their machinery with machine remote access, enabling parametrization of globally installed machines as well as their remote maintenance by the machine manufacturer or another professionally competent partner (e.g. service provider). A prerequisite for this attractive business model is a globally applicable and extremely reliable man-machine communication link. This is where the radio specialist Schildknecht AG having been dealing in this field for 35 years provides a particularly powerful solution for.